Incident
Response Playbook
Structured, tested, and continuously improved response procedures for AI-specific security incidents.
Response Phases
A five-phase framework aligned with NIST SP 800-61 for systematic incident handling.
Detection & Triage
Automated and human-triggered detection with immediate severity classification.
Containment
Immediate isolation to prevent blast radius expansion.
Eradication
Root cause identification and threat removal.
Recovery
Controlled restoration with enhanced monitoring.
Post-Incident
Learning, improvement, and accountability.
Severity Classification
Response timelines and escalation paths based on impact severity.
P0 — Critical
< 2 hoursEscalation: Immediate C-suite, board notification
Examples: Active data breach, system-wide compromise, regulatory trigger event
P1 — High
< 6 hoursEscalation: Security lead, engineering VP, legal
Examples: Model misuse, unauthorized data access, service degradation
P2 — Medium
< 12 hoursEscalation: Security team, on-call engineering
Examples: Anomalous agent behavior, policy violations, single-tenant impact
P3 — Low
< 24 hoursEscalation: Security team for tracking
Examples: Minor policy deviations, performance anomalies, non-urgent vulnerabilities
Scenario Playbooks
Pre-defined response procedures for the most critical AI-specific incident scenarios.
Data Breach / Unauthorized Access
Detection of unauthorized data access or exfiltration
Model Misuse / Prompt Injection
Detection of adversarial prompts or model manipulation
Service Degradation / Outage
Agent performance degradation or service unavailability
Insider Threat / Access Abuse
Detection of privileged access misuse or policy violation
Escalation Contacts
Dedicated incident response contacts with guaranteed response times.
Need to Report an Incident?
Our security team is available 24/7 to respond to incidents, answer questions about our response procedures, or provide additional documentation.