Glossary

Security & Platform
Terminology

A unified index of the terms used across Crafted — from security controls to pricing and agent execution.

A

6 terms

Agent

An autonomous unit that executes tasks using tools, memory, and policy constraints.

Agent Execution

A single run of an agent step, including orchestration, tool calls, and logging.

Agent Orchestration

Coordinating multiple agents across steps, tools, and policies to complete workflows.

Agent SDK

Developer toolkit to build and deploy production-grade agents with tracing and evals.

Audit Logs

Immutable records of access, changes, and execution events.

Agent Fit Index

Score indicating how suitable a task is for automation.

C

2 terms

Capabilities

A set of actions or skills an agent can perform, such as summarization or routing.

Compliance

Alignment with SOC 2 Type II, GDPR, HIPAA-ready deployments, and ISO 27001 controls.

D

4 terms

Data In Transit

Encryption applied while data moves between systems, typically TLS 1.3.

Data At Rest

Encryption applied to stored data, typically AES-256.

Data Provenance

Traceability of data sources used to create or enrich outputs.

Dedicated Infrastructure

Isolated compute and storage resources reserved for your organization.

E

1 terms

Efficiency Gain

Estimated reduction in manual effort based on automation coverage.

H

1 terms

Hybrid

Split processing between private and cloud environments with policy controls.

I

1 terms

Incident Response

Operational process for identifying, mitigating, and resolving issues.

M

6 terms

MCP Server

Model Context Protocol server that routes context and tool data securely to agents.

Memory

Structured context stored for an agent to use across steps or sessions.

Monitoring

Operational visibility into agent runs, performance, and error conditions.

MFA

Multi-Factor Authentication for additional access protection.

Model Governance

Policies and approvals that control model usage, changes, and evaluations.

Model Registry

Approved model catalog with versioning and environment controls.

O

1 terms

On-Prem

Deployment inside your environment with full control over data residency.

P

6 terms

Private VPC

Isolated networking with private endpoints, VPC peering, and dedicated clusters.

Platform Fee

Monthly base fee that includes infrastructure, monitoring, and support.

Per-Call Rate

Usage rate for each agent execution step.

Pay Per Call

Metered pricing aligned to usage without fixed call limits.

Payback Period

Time required for savings to offset onboarding and platform costs.

Priority Support

Dedicated support channels with fast response times for critical issues.

R

2 terms

RBAC

Role-Based Access Control that restricts actions by role and permission.

ROI

Return on investment from savings relative to platform and execution costs.

S

2 terms

SSO

Single Sign-On using SAML or OIDC for centralized authentication.

SLA

Service Level Agreement with availability and response commitments.

T

1 terms

Tool Execution

An agent invoking a connected system like CRM, ticketing, or internal APIs.

U

1 terms

Uptime

Percentage of time the service is available over a period.

V

1 terms

Vector DB

Vector storage for semantic search and retrieval of knowledge base content.

W

1 terms

Workflow

A multi-step automation sequence composed of agents, tools, and guardrails.