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Customer Experience

Customer Relationship & Support Agent

Specialized
Customer interaction handling

Manage customer interactions, provide personalized advice, and detect churn risk with automated follow-ups.

The Customer Relationship & Support Agent is designed to elevate your client management. By analyzing customer interactions and identifying potential churn risks, it provides personalized advice to strengthen loyalty. It seamlessly integrates with Asana to generate actionable tasks for follow-ups or escalations, ensuring no customer is left behind.

Interactive Demo

Experience the capabilities of Customer Relationship & Support Agent directly in your browser. This agent is optimized for Customer Experience tasks and can assist with complex workflows seamlessly.

customer relationshipsupportchurn detectionpersonalized advicesuggest productssuggest services

Crafted API Key Required

Unlock this AI Agent and scale your enterprise workflows.

Private Data-Bound
99.9% Uptime SLA
Fast and Scalable
Priority Support
SOC2 TYPE II
GDPR READY
ISO 27001

Built for performance

"Precision at scale. Our agents are architected for the most demanding enterprise workflows."

Core Capabilities

  • Customer interaction handling
  • Personalized advice
  • Suggest products
  • Suggest services

Integrated Tools

Third-party platforms where the agent can perform actions and sync data.

  • HubSpot
  • ZenDesk
  • FreshDesk
  • SalesForce CRMs

Training Sources

Core data and documentation providing the agent's knowledge base.

  • Website Data Crawling
  • CSV / Excel Files
  • REST API Integration

Ideal Use Case

Use connected MCP to automatically create tasks for customer follow-ups and escalations.

Engine Platform

Crafted
Enterprise Verified
Enterprise Ready
Powered by Crafted Intelligence™
The Process

How it works

Our agents are designed to integrate seamlessly into your existing stack, automating complex workflows with precision.

1
1

Analyze Interaction

The agent processes customer interactions to understand their needs and current satisfaction levels.

Step Optimized
Ready
2
2

Assess Churn Risk

It evaluates behavioral patterns to detect if a customer is at risk of leaving, allowing for proactive intervention.

Step Optimized
Ready
3
3

Generate Advice

Personalized advice and recommendations are created to address customer concerns and improve loyalty.

Step Optimized
Ready
4
4

Automate Tasks

Actionable tasks are automatically generated in Asana for team follow-ups or necessary escalations.

Step Optimized
Ready

Ready to automate?

High Quality AI Framework
Launching Soon

One Plan.
Elite Scale.

The definitive AI framework for enterprises. Secure your spot on the priority waitlist for early deployment and exclusive launch benefits.

No platform feeMetered executionEnterprise-ready

Crafted

Priority Waitlist

"The complete AI framework for serious scale. Unlimited access to the entire ecosystem with pay-as-you-grow transparency."

$0.1/per agent call
  • Platform fee == No operational cost
  • Pay only per execution
  • Unlimited Agent Usage
  • Bespoke Agent Creation & Tuning
  • Full Crafted Vector DB Access
  • Custom Enterprise Integrations
  • Premium 24/7 Priority Support
  • SLA & Dedicated Account Manager
Secure Your Access

Platform Fee

$499/mo

Infrastructure, monitoring, support

Usage Rate

$0.10/call

Orchestration, tools, memory, SLA

Scale

Tiered Pricing

Volume discounts at 50k+ calls

Note:Services are currently in staging and will be rolled out soon. By signing up, you will be on the waitlist and receive priority access at launch.

We Offer Practices Trusted by Industry Leaders

Engineered for security, built for reliability, and bound by data truth.

Verified Source

Data Provenance

Every data point is strictly sourced from authoritative records like DLD and Yahoo Finance, ensuring 100% traceability.

99.9% Uptime

High Availability

Enterprise-grade infrastructure with 99.9% uptime SLA. Built for critical business operations and real-time response.

Enterprise Grade

Secure Cloud Hosting

Hosted on resilient, multi-region cloud architecture with end-to-end encryption for all SME and Enterprise data.

Access Control

Zero-Trust Access

Least-privilege controls, short-lived credentials, and segmented environments for every deployment.

Traceability

Audit-Ready Logs

Immutable execution logs with traceable inputs and outputs for compliance-ready reporting.

Resilience

Disaster Recovery

Redundant, multi-region failover with continuous backups to protect mission-critical workflows.

SOC2 TYPE II
GDPR READY
ISO 27001

Questions & Clarity

Everything you need to know about Crafted.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. Since our pricing is metered, you only pay for the usage incurred up to the point of cancellation.

Do you offer custom agent development?

Absolutely. Our Elite plan includes bespoke agent creation where our engineering team builds custom workflows tailored to your specific business data and needs.

Is my data secure?

We use enterprise-grade end-to-end encryption. Data processed by our agents is never used to train global models. Your data remains your data.

How do I integrate agents with my existing tools?

Our platform provides robust API access and advanced connectors (MCP) for seamless integration with your existing CRM, ERP, and communication tools.

What kind of support is included?

The Elite plan features 24/7 priority support and a dedicated account manager to ensure your mission-critical workflows stay operational.

How does metered pricing work?

You are only billed for successful agent executions. This ensures your costs scale directly with the value our AI platform provides to your business.

Ready to Run Crafted Agents?

Join the teams building the next generation of data-bound AI workflows.